SkyX Mart

Privacy Policy – SkyX Mart

Privacy Policy – SkyX Mart

SkyX Mart (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of customer information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Full name
  • Mobile phone number
  • Email address
  • Billing and shipping address

1.2 Transaction Information

  • Order details and purchase history
  • Payment information (processed securely through authorized payment gateways such as SSLCOMMERZ; we do not store sensitive card data)

1.3 Technical Information

  • IP address
  • Device type and browser information
  • Website usage data through cookies and analytics tools

2. Purpose of Data Collection

We collect and use your information for the following purposes:

  • Processing and delivering orders
  • Providing customer support and communication
  • Improving website performance and user experience
  • Preventing fraudulent or unauthorized transactions
  • Complying with legal and regulatory requirements

3. Sharing and Disclosure of Information

SkyX Mart does not sell, rent, or trade personal information. However, we may share information with:

  • Payment Service Providers (e.g., SSLCOMMERZ) for secure transaction processing
  • Courier and Delivery Partners for order fulfillment
  • Government or Regulatory Authorities when required by law

All third parties are obligated to maintain confidentiality and use data only for authorized purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.

5. Cookies and Tracking Technologies

SkyX Mart uses cookies and similar technologies to:

  • Enhance website functionality
  • Remember user preferences
  • Analyze website traffic and usage patterns

Users may choose to disable cookies through their browser settings; however, this may affect website functionality.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations

7. User Rights

Customers have the right to:

  • Request access to their personal data
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal data, subject to legal obligations

Requests may be submitted through our official support channels.

8. Third-Party Links

Our website may contain links to third-party websites. SkyX Mart is not responsible for the privacy practices or content of such external sites.

9. Children’s Privacy

SkyX Mart does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.

10. Policy Updates

SkyX Mart reserves the right to modify or update this Privacy Policy at any time. Updated versions will be published on the website and will become effective immediately upon posting.

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact:

SkyX Mart Customer Support
Email: support@skyxmart.com